MODULE 02 / 08 · 15 MIN

Three-Hub Product Architecture & Commercial Mechanics

Operations, Communications and HR & Skills hubs — and how modular entry drives land-and-expand revenue.

Key intelligence

1
Operations Hub: geofenced GPS Time Clock, breadcrumbs, job budgets, drag-and-drop scheduling, tasks and digital forms.
2
Communications Hub: chat, updates feed, directory, surveys — replaces unmonitored WhatsApp groups.
3
HR & Skills Hub: onboarding, training courses, document management, time off.
4
Modular hubs let a buyer solve one pain (e.g. timecard fraud) and expand into the all-in-one suite.

Architecture

Three hubs, one app

Operations Hub

Field execution, labor tracking, shift dispatch — the command center.

GPS Time Clock + geofencing

Restricts clock-ins to pre-defined boundaries — stops off-site punches and buddy punching.

Live breadcrumbs & job budgets

Supervisors see real-time locations and labor spend vs. pre-allocated budgets.

Smart Shift Scheduling

Drag-and-drop shifts, open-shift broadcasting, conflict alerts, manager-approved swaps.

Task Management & Digital Forms

Digitize paper logs, safety checklists and inspections: e-signatures, geo-tagged photos, conditional logic, instant audit trails.

Stops time leakageReduces payroll overheadStreamlines field workflows

Land on the sharpest pain with one hub (e.g. timecard fraud → Ops), then expand horizontally (headcount growth) and vertically (more hubs, higher tiers).

Commercial mechanics

Pricing tiers

Small Business

Free forever · up to 10 users

· All three hubs
· Full features — no gating, no time limit

Basic

$29

/mo per hub · first 30 users

· GPS time tracking
· Basic scheduling, chat
· Standard form templates, media

Advanced

$49

/mo per hub · first 30 users

· Geofence enforcement
· Shift replacements, auto clock-out
· Recurring tasks, conditional forms
· Detailed admin permissions

Expert

$99

/mo per hub · first 30 users

· Multi-location sub-accounts
· Process automation
· Custom fields
· Open REST API

Enterprise

Custom

Quote

· SAML 2.0 SSO, SCIM
· 2FA enforcement, audit logs
· Dedicated CSM, bespoke setup

Annual billing. Fixed baseline covers the first 30 users per hub; every additional user adds an incremental per-user monthly fee per hub.

Pricing trap

The 30-to-31 user jump

30 users · 3 hubs · Advanced

$147/mo

→ add 5 workers →

35 users · 3 hubs · Advanced

$170+/mo

User #31 triggers per-user overage on every active hub — costs stack across modules.
Get ahead of it: surface headcount growth plans in discovery and frame the jump against labor savings, not as a surprise.
Free plan is hard-capped at 10 users — a franchisee nearing 10 is a PLG signal to contact corporate.

Feature gating

What unlocks where

Single time-clock location, no geofence enforcement, no shift swappingBasic

Strict geofencing, shift replacement, auto clock-out, conditional logic formsAdvanced

Custom fields, multi-location sub-accounts, open REST APIExpert

SAML SSO, SCIM provisioning, 2FA enforcement, full audit logsEnterprise

Ecosystem

Payroll & accounting integrations

ADP

Workforce Now, RUN, Next Gen, TotalSource

Native automated push of verified hours, overtime, pay rates + directory sync

Gusto

Payroll

Bi-directional user sync, direct timesheet transmission

QuickBooks

Online & Desktop

Direct API sync (Online); formatted export templates (Desktop)

Paychex

Paychex Flex (+ PrismHR, MYOB)

Direct timesheet submission and roster sync

Xero

AU · UK · NZ

Regionalized native API enforcing local labor & pay rules

POS

Lightspeed, Square, Shopify

Live sales vs. labor schedule benchmarking

Platform

Zapier, OAuth 2.0, open API

Webhooks & custom ERP/BI workflows

Know the limits (technical discovery)

Offline: core sync needs data/Wi-Fi. Punches and forms can stall in dead zones (unlike Fieldwire/busybusy local queues). Raise it early with remote construction & utilities.
Battery: continuous on-shift GPS can drain older phones over an 8–10 hr shift. Counter: tracking turns off at clock-out; geofencing limits capture to working hours.